SHIPPING & RETURNS

Standard UK delivery - First Class £3.75 

Please note: Unfortunately, Chocally cannot offer overnight delivery or guaranteed arrival on the postage options above, but if you would like to talk to me about an alternative delivery service option, please email me at Chocallytreats@gmail.com.
Returns
Every effort is made to ensure our products arrive in perfect condition however if an item is damaged or faulty on arrival please contact us immediately to let us know. If then the product is returned to us within 7 days and is unopened and in its original packaging we will either re-send the product or offer a refund .If you are not entirely satisfied with a product for some reason other than it being damaged or faulty please contact us immediately stating your reason. We want our customers to be 100% happy therefore will discuss how the issue can be fixed.
Kind wishes
Cally @ Chocally